Employee reports customer threatened to shoot up store | Public Safety

JOHNS CREEK, Ga. — An employee at a mattress store on Medlock Bridge Road reported to police Feb. 26 that a customer called and threatened to shoot everyone in the store.

The employee said the suspect, a Lawrenceville man, had been having an issue with the manufacturer’s warranty department for a massage chair he bought in 2021, according to the incident report.

Police made contact with the suspect who said he made no threats and doesn’t own a gun. He also told police about his frustration with the companies because no one would help him.

There was no evidence that threats were made, the report says, and due to the lack of probable cause, the case was left active.