ATLANTA – The IRS will open the Atlanta Taxpayer Assistance Center on Saturday, March 11, 9 a.m. to 4 p.m., at 401 W. Peachtree St. NW, Atlanta. The special opening is part of its efforts to improve service this tax season.
During the special Saturday opening, taxpayers can receive face-to-face help from IRS employees without an appointment.
Normally, these centers are open during the week and people should have appointments to receive services. But during these Saturday hours, walk-ins will be accepted for all services routinely offered at an office, except for making cash payments. Tax return preparation is not a service provided at IRS Taxpayer Assistance Centers (TACs).
Services provided
The IRS’s Contact Your Local Office site lists all services provided at specific TACs.
If someone has questions about a tax bill, an IRS audit or they need help resolving a tax problem, they’ll receive assistance from IRS employees specializing in those services. If these employees aren’t available, the individual will receive a referral for additional help on these services. IRS Taxpayer Advocate Serviceemployees may also be available to help with some issues.
Professional foreign language interpretation will be available in many languages through an over-the-phone translation service. For deaf or hard of hearing individuals who need sign language interpreter services, IRS staff will schedule appointments for a later date. Alternatively, these individuals can call TTY/TDD 800-829-4059 to make an appointment.
For more information on the special Saturday openings, visit IRS.gov/saturdayhours. For a snapshot of the most requested customer service topics, see Publication 5136, IRS Services Guide.
Come prepared
Individuals should bring the following documents with them:
- Current government-issued photo identification,
- Social Security cards or ITINs for themselves and all members of their household, including their spouse and dependents (if…
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